Expert content from real CX professionals
We’re the only content marketing agency built by CX leaders to help CX companies drive new business growth.
End-to-end content marketing, strategy, and repurposing, powered by our team’s decades of CX leadership experience.
Trusted by great CX companies like Help Scout, Hubspot, Kapiche, Klaus, and many more…
Great companies we’ve worked with
How we help
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There's no point investing in content creation if it doesn't support your business goals. Get the clarity and assurance you need up front with our content strategy services.
We offer several strategy packages, from one-off audit and roadmapping sessions to fractional head of content services.
Learn more about our content strategy services here. -
Generic content just doesn't cut it anymore. Your prospects and customers want to see that your really know what you're talking about.
They want to tap in to the lessons, insights, and experience of experts.
Our CX content writing services are unique for two reasons:
We onlywrite for CX companies
Every writer on our team has years of real-world CX experience
Tap into our expertise — and let us highlight and showcase yours — by signing up for our content writing services.
From ebooks to case studies to blog posts, we'll help you create valuable content assets that cut through the noise.Learn more about our CX content writing services here.
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A blog packed with unique and helpful content is an incredible asset. It's a long-term growth driver.
But a good chunk of your audience never sees it, and that's why you need to repurpose it into other formats.
We specialize in repurposing content for LinkedIn — and for ghostwriting for CX executives on LinkedIn — to help you build your reputation, audience, and brand quickly.
It's how you get more mileage out of the content you're already investing in, and it's the best way to accelerate your growth efforts.
Contact us to learn more about how content repurposing can speed up your CX brand's growth.
What we’ve written
Here are a couple posts and guides we’ve created for CX companies. You can check out more samples of our work here.
Klaus - What is Support-Driven Growth? Boosting Revenue with Customer Service
Swifteq - 10 pro tips to leverage your Zendesk help center effectively
Zapier - 5 Things Customer Support Reps Wish You Knew
Dock - 8 must-haves for your customer success plan
Nicereply - Is Happiness at Work Necessary to Give Good Customer Support?
Freshdesk - The Modern Guide to Chat Support
Kona - How to Establish a Successful Employee Wellbeing Strategy
Testimonials
Alexa Ahrens, Content Strategist @ Help Scout
“It takes expertise and skill to produce content that support pros find valuable and actually want to read, which is why we’re always happy to work with Larry and the Supported Content team. They have deep knowledge of our industry and produce informative, high-quality content that not only ranks but also sounds like Help Scout.
We can’t recommend them enough!”
Jakub Slamka, CMO @ Nicereply
“Supported Content is an absolute pleasure to work with. They're extremely helpful in terms of producing high-quality content as well as generating topics. Thanks to their team's deep understanding of the customer support industry, there’s less time spent on research and more quality content in the end.
They write great content, deliver on time and generally save everyone around here a lot of headaches. 10/10 would recommend!