Drive new revenue for your business
We leverage our team’s decades of CX leadership experience to create content that builds audiences and drives revenue for CX SaaS companies 💰
Trusted by companies like Help Scout, Hubspot, Kapiche, Klaus, and many more…
Great companies we’ve worked with
Our Services
Content Strategy
Content should support and drive business goals—like adding new customers and revenue.
Don’t publish just to publish.
In this two-hour workshop, we’ll work with you to ask pointed questions that help you identify your target audience, define content goals and pillars, and figure out an effective distribution plan.
You’ll get a clear path to meaningful results, not just a blog that sits there collecting dust.
Content Writing
Run-of-the-mill content doesn’t cut is like shouting in the front row at a rock concert. But your prospects and customers want to see that you know your stuff (and so does Google).
We’ll help you keep your blog filled with fresh and relevant content written by true CX pros.
And when you’ve got customers knocking it out of the park, you need to tell those stories. Case studies are the best marketing tactic to increase sales for B2B companies.
We’ll help you tell those stories and build trust with prospects.
Content Repurposing
SEO may be a long-term growth driver for your business. Repurposing your content into LinkedIn posts are how you build an audience, demonstrate expertise, and drive short-term results.
Our team can take your existing content (or new content we’ll write for you) and help you get way more mileage out of it.
It’s the secret sauce to building an audience, driving engagement, and growing your inbound leads. 💰
What we’ve written
We do a lot of ghostwriting, but we’re also fortunate to be featured on a few of our customers' blogs under our own names.
Check out samples of our work below, and let us know if you'd like to see more.
Klaus - What is Support-Driven Growth? Boosting Revenue with Customer Service
Swifteq - 10 pro tips to leverage your Zendesk help center effectively
Zapier - 5 Things Customer Support Reps Wish You Knew
Dock - 8 must-haves for your customer success plan
Nicereply - Is Happiness at Work Necessary to Give Good Customer Support?
Freshdesk - The Modern Guide to Chat Support
Kona - How to Establish a Successful Employee Wellbeing Strategy
Testimonials
“We trust Larry and his team with our most valuable pieces of content. They consistently deliver well-researched, thought-provoking posts that not only match our tone and voice but are set up to rank and convert. Larry is extremely communicative and honest, and we're lucky to have Supported Content as our go-to writers."
—Sarah Archer, Head of Content Strategy, Heykona.com
“Supported Content has been with us from the early days when we had almost no content and no marketing. They've helped us build a goldmine of tactical, evergreen content that continues to drive traffic. The team is flexible to different writing styles and very responsive. If you're looking for high quality support content, Supported Content is the only team you should be talking to.”
— Fletcher Richman, CEO, BubbleIQ
“Supported Content is an absolute pleasure to work with. They're extremely helpful in terms of producing high-quality content as well as generating topics. Thanks to their team's deep understanding of the customer support industry, there’s less time spent on research and more quality content in the end.
TL;DR: They write great content, deliver on time and generally save everyone around here a lot of headaches. 10/10 would recommend!”
— Jakub Slamka, CMO, Nicereply
““We worked with Supported Content on many customer support content pieces, and we were able to always depend on their professionalism and accuracy. As a small marketing team, it’s great to have someone like Supported Content who understands your brand’s voice and content needs.”
— Laura Galvez-Pollo, Marketing Manager, Peaksupport.io